Typical! It’s the first decent day we’ve had for a long time. The sun is shining, the roads are dry and I also have the opportunity to leave work a little earlier than usual. So I phone Colin Collins in Harrow, as they’d brought a used ZX10R down from their Letchworth showroom for me to test ride, thinking that finally I would get to go out on it and compare it to the R1. It turns out that they sold it on Saturday.
Now, don’t get me wrong. I appreciate that if a customer wishes to buy a bike then the salesman isn’t going to say no. However, I do think they should have called me to let me know the situation and arrange another bike to test, not wait for me to call them and certainly not treat me with the nonchalant attitude I experienced when I did! Whatever happened to customer service? I guess my cash will be going elsewhere.